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Information and provision of postal services

Information about rendering postal services

The Law on Postal Services (“Official Gazette of the Republic of Montenegro”, No.46/05), which was adopted in 2005, regulates carrying out of postal services, and creates conditions for competition in postal service market.

This Law determines the conditions and the manner of performing the universal postal service and other postal services, competencies of the regulatory authority for postal affairs, and other issues related to postal affairs.

In this way the preconditions for competitive environment have been created, in which the universal postal service operator and all other postal service providers are competing for their place in the market by providing better quality and relevant price policy.

According to Article 62 of the Law on Postal Services, the competencies of the Agency are as follows:

  • to issue and withdraw licences and decisions for providing postal services in compliance with this Law;
  • to monitor the prices to ensure that they are equitable and affordable, and to take measures for preventing irregularities regarding the prices;
  • to give approval on the conditions and prices of access to the network of the operator of the universal postal service;
  • to give approval to special conditions for providing postal services;
  • to monitor the development of postal services;
  • to keep the register of postal operators;
  • to carry out other activities in compliance with the Law.

 

The postal service is the service of receipt, processing, transport and delivery of postal packages, which is carried out by postal operators in compliance with the Law on Postal Services. Postal services are divided into universal and commercial.

Universal postal service comprises the receipt, processing, transport and delivery of:

  • postal items up to 2 kilograms;
  • parcels up to 10 kilos;
  • orders;
  • cecograms
  • registered and insured postal items.

Universal postal service also comprises the delivery of parcels up to 20 kilos in international postal traffic.

Commercial postal service comprises postal services that are performed at a free market, but do not belong to universal postal service.

Postal services are carried out under a special licence, a licence or a decision on the fulfillment of all conditions for carrying out postal services.

Universal postal service is provided by a legal entity under a special licence. Some postal services from the scope of universal service are provided by a legal entity in the whole territory of Montenegro, which is issued a licence for the provision of that service, while commercial postal services are provided by physical and legal entities that are issued a decision on the fulfillment of all conditions for providing those services.

Exercising its regulatory functions related to postal services, so far the Agency for Electronic Communications and Postal Services has issued the following licences and decisions:

  • A special licence to Post Office Montenegro d.o.o. Podgorica;
  • A licence to Association “KINGSKLIFFE DISTRIBUTION MONTENEGRO”, d.o.o. Podgorica;
  • A licence to “City Express” Company – Podgorica Office, d.o.o.
  • A decision for the provision of commercial postal services to “City Express” Company – Podgorica Office, d.o.o.
  • A decision for the provision of commercial postal services to “Karal Commerce” Company, d.o.o., Podgorica
  • A decision for the provision of commercial postal services to “Rhea Express” Company, d.o.o. Podgorica
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The supervision over the implementation of the Law, and the regulations passed with a view of the enforcement of the Law is made by the Ministry, in compliance with a separate law.

Inspection control within the competencies of this law is carried out by a postal inspector, in compliance with a separate law.

The Agency collaborates with most important international organizations from the field of postal affairs, such as: the Universal Postal Union (UPU), the European Conference of Postal and Telecommunications Administrations (CEPT) and the European Committee for Postal Regulation (CERP).
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